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This application enables companies to understand and anticipate current and potential needs of their clients.

Features:

  • Marketing: provides functionalities for analysis, planning and execution of marketing campaigns. The application is integrated with an online marketing campaign system.
  • Sales: functionalities for sales orders, product configuration, price rules, billing and transportation.
  • Service: service contracts management, repairs inside the company or a third-party company, guarantee management.
  • Contract Management consolidates customer information, opportunities and customer history.
  • Bidding: costs and execution time analysis / real-time supply for price offers support. Integration with CAD / CAM products allows cost analysis for prototypes.
  • The data flow from client application to the analysis of price and ultimately to contracts and orders is defined as a workflow, facilitating the application’s behavior adaptive approach to company’s needs.

Integration:

  • Invoices generated from completed orders are part of the Financial application, as they are accounting documents.
  • Marketing campaigns using email lists and specific reports regarding campaigns results can be created.
  • Using workflows, the applications integrated with Kabinet Suite Supply Chain Management.
  • Kabinet Suite CRM can be integrated with e-commerce solutions.
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