This application enables companies to understand and anticipate current and potential needs of their clients.
Features:
- Marketing: provides functionalities for analysis, planning and execution of marketing campaigns. The application is integrated with an online marketing campaign system.
- Sales: functionalities for sales orders, product configuration, price rules, billing and transportation.
- Service: service contracts management, repairs inside the company or a third-party company, guarantee management.
- Contract Management consolidates customer information, opportunities and customer history.
- Bidding: costs and execution time analysis / real-time supply for price offers support. Integration with CAD / CAM products allows cost analysis for prototypes.
- The data flow from client application to the analysis of price and ultimately to contracts and orders is defined as a workflow, facilitating the application’s behavior adaptive approach to company’s needs.
Integration:
- Invoices generated from completed orders are part of the Financial application, as they are accounting documents.
- Marketing campaigns using email lists and specific reports regarding campaigns results can be created.
- Using workflows, the applications integrated with Kabinet Suite Supply Chain Management.
- Kabinet Suite CRM can be integrated with e-commerce solutions.